Our Mission

We at Kinetic Mobile Physiotherapy strive to provide high quality, one-on-one physical therapy services with exceptional care and competency. We are passionate about helping our clients stay mobile and live pain-free. We pride ourselves on our ability to work with clients in order to achieve their goals of optimal health, mobility, and wellness.

Kristin and Sara both have Masters in Physical Therapy

FAQ About Our Physical Therapy Services

What is Physical Therapy?

Physiotherapists are highly trained movement specialists. They have obtained masters level education in how the body moves and pathologies that affect how it moves. They use a combination of different physical therapy techniques in order to improve function, mobility and quality of life. This may include hands-on treatment, therapeutic exercise prescription, education and other modalities including acupuncture. Physiotherapists:

Assess, diagnose and treat clients based on their presenting physical symptoms relating to a variety of causes
Educate clients on the cause of their condition and various self-management and injury prevention strategies
Collaborate with clients to develop customized treatment to help restore movement, reduce pain and improve function in order to achieve their treatment goals

Physiotherapists work together with their clients to develop an individualized physical therapy plan. Success rates are higher when clients are actively involved in their own recovery.

How does a home visit for physical therapy assessment and treatment work?

We will bring a portable treatment table and a case of supplies to your home and set up a treatment space in a suitable room in your home (kitchen or living room usually works best). We only require that you have a space large enough to set up the portable table and possibly to demonstrate and perform physical therapy exercises. We have access to most of the same treatment modalities that are available in-clinic.

What are your rates for physical therapy assessment and treatment?

What if I need to cancel my appointment, or forget to show up?

We ask for 24 hours notice on cancellations, as your appointment time is reserved just for you. However, we understand that things come up and you may not be able to make your appointment. In this case, we ask that you give us as much notice as possible, ideally at least four hours. We often have a waiting list, and your spot can only be filled if we are given enough notice. We have a zero tolerance policy for no-shows, and you will be charged $50 if this occurs, or if you fail to cancel your appointment within four hours of your appointment time.

What forms of payment do you accept?

I have extended health benefits that cover physical therapy. Can you direct bill them?

Yes! We are currently set up to direct bill the following companies:

Alberta Blue Cross
Manitoba Blue Cross
Chambers of Commerce Group Insurance Plan
CINUP
Cowan
Desjardins Insurance
First Canadian Insurance Corporation
Great West Life
iA Financial Group
Johnson
Johnston Group
Manulife
Maximum Benefit
Sun Life Financial

Don’t see your insurance company on this list? Don’t worry! We are able to provide you with a receipt to submit to your insurance company so you can be refunded for any amount that you are covered for.

Are your treatments covered by Alberta Health Services?

Do you treat WCB (Workers Compensation Board) injuries and Motor Vehicle Accident (MVA) claims?

Do I need a doctor’s referral?

As direct-access healthcare professionals, physiotherapists do not require a doctor’s referral. This means that anyone can self-refer to have access to a physiotherapist. HOWEVER, some extended health care providers require a doctor’s referral in order to reimburse you for physical therapy services. In most cases, a referral is not required, but is recommended to call your provider to confirm your coverage amount and determine if a referral is required.